← Back

Support

We read every message.

Contact

Email us at support@tide.app

Typical response time: 1-2 business days.

FAQ

How do I invite my partner?

Open Settings → Partner access → New code. Share the 8-character code with your partner. They enter it during onboarding on their own Tide account.

Can I revoke my partner's access?

Yes, anytime. Settings → Partner access → tap the trash icon next to any active code. They lose access immediately.

Where is my data stored?

In our encrypted database. We never share it with third parties. See our Privacy Policy for details.

How do I turn off notifications?

Settings → Notifications → toggle Daily nudge off. You can also disable notifications from your phone's system settings.

How do I delete my account?

Settings → scroll to the bottom → Delete my account. This permanently removes all your data and cannot be undone.

Is Tide medical advice?

No. Tide is a wellness companion, not a medical tool. For contraception, fertility, or any health concern, consult a healthcare professional.